Privacy Policy

Orbit Pool Leak Detection LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of visitors and customers using our website and services.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information including:

• Name

• Phone number

• Email address

• Service address

• Service request details

• Appointment information

• Payment-related information (processed securely by third-party providers)

Information is collected when you submit forms, request services, or contact us.

2. How We Use Information

Your information may be used to:

• Schedule and manage appointments

• Provide leak detection and repair services

• Send appointment confirmations and service updates

• Send payment links or invoices

• Provide customer support

• Improve website performance and services

• Meet legal and regulatory requirements

3. SMS & Messaging Communications

By submitting your information through our website or service forms, you consent to receive SMS messages or calls related to your service request.

These messages may include:

• Appointment confirmations

• Technician arrival updates

• Service notifications

• Payment reminders or service follow-ups

Message and data rates may apply depending on your mobile carrier.

You may opt out at any time by replying STOP to any message.

4. Information Sharing

We do not sell or rent personal information.

Information may be shared only when necessary with:

• Payment processors

• CRM or scheduling platforms

• Website hosting providers

• Legal authorities when required by law

All third-party providers are required to safeguard your data.

5. Cookies & Tracking

Our website may use cookies or analytics tools to:

• Improve website performance

• Understand visitor usage

• Enhance user experience

You may disable cookies in your browser settings.

6. Data Security

We implement reasonable technical and organizational measures to protect personal information. However, no online system is completely secure.

7. Data Retention

We retain personal information only as long as necessary for business or legal purposes.

8. Contact Information

If you have questions regarding this Privacy Policy, you may contact us:

Orbit Pool Leak D0etection LLC
Website: https://houstonpoolleakdetection.com
Phone: 346-850-9775
Email: info@houstonpoolleakdetection.com

Office Address:
25700 I-45 North, Suite 4200
The Woodlands, TX 77386

9. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Effective Date :  8/09/2022