At Orbit Global LLC / Houston Pool Leak Detection, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you create an account or use our services through our website.
1. Information We Collect
When you sign up or use our services, we may collect the following types of information:
- Personal Identification: First name, last name, email address, phone number.
- Account Information: Login credentials such as password (stored securely and encrypted).
- Service Details: Your appointment preferences, pool features, and other service-related data.
- Technical Information: IP address, browser type, and visit behavior.
2. How We Use Your Information
We use your information to:
- Create and manage your user account.
- Schedule and deliver pool inspection and leak detection services.
- Communicate service confirmations and updates via email and/or SMS.
- Improve our website and customer experience.
- Comply with legal and regulatory requirements.
3. Data Protection and Security
We take data protection seriously. Your personal information is stored securely using industry-standard encryption and is accessible only by authorized personnel. Passwords are encrypted and never stored in plain text. Our website is protected with SSL (Secure Socket Layer) encryption.
4. Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information may only be shared with trusted partners (e.g., payment processors or service technicians) solely for providing the service you requested. We may disclose information if required by law or legal process.
5. Your Rights
As a user, you have the right to:
- Access and review your personal information.
- Request updates or corrections.
- Request deletion of your account and associated data.
- Opt out of non-essential email or SMS communications.
To exercise these rights, please contact us at [email protected].
6. Cookies and Tracking
We may use cookies to improve your browsing experience and analyze traffic. You can manage cookie settings through your browser.
7. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page. Continued use of our services means you accept the revised policy.
8. Contact
For any privacy-related questions or concerns, please contact:
Orbit Global LLC / Houston Pool Leak Detection
Email: [email protected]
Phone: (346) 509-1810
